Happy Anniversary, Yo!

Sales & Service Manager.

Foot Levelers Veteran, Company Historian.

Problem Solver, Motivation Expert, Ms. Congeniality, Mentor, and not least of all, Leader.

She of the awesome nickname.

Many of our doctors have either met or talked to Yolanda, aka “Yo,” over the years. Last week, she celebrated 25 years working for Foot Levelers–a quarter of a century! Yolanda is known for always going the extra mile and being an expert in all things Foot Levelers. She’s one of our longest serving employees, and also one of the nicest folks you’ll ever meet!

Happy 25th, Yo! Thanks for all of your hard work and dedication over the years!

We invite you to get to know one of our favorite ladies in the interview below.

FL: How did your career at Foot Levelers start?

Y: I can’t believe it’s been 25 years already–time flies when you’re having fun and look forward to coming to work every day!

I was hired to work in the Laboratory, opening, keying, and sorting orders. I moved to Customer Service, then I started traveling to represent Foot Levelers at Chiropractic seminars in my second year. Later I moved into the seminar department full-time.  I was promoted to Seminar Manager and held that role for over 15 years.

FL: Now you’re over Sales & Service. Can you explain your role?

Y: I consider our Sales & Service Representatives my customers, so first and foremost I make sure they have all the tools they need to take care of our customers.  If you read my job description though, it would probably say that I am responsible for continual (education) training, coaching reps on individual improvement, tracking attendance and calls to continually achieve high performance.  All of that IS true and helps them become better at their jobs, which in turn helps them take better care of our customers!

Yo’s Team! L-R (front row): Abby, Mary, Ginny, Samantha, Tammy, Stephanie, Paige, Trixie, Melissa, Roger, Cassandra, Lindsey, and Josh (aka Barto). Second row: Cecil, Yolanda, Connie, Kylee, Matt, Will, Wayne, Jacob, and Christine.

FL: What’s your most memorable moment at Foot Levelers?

Y: I would have to say meeting Dr. Monte and spending time with him explaining to me why we do what we do, and how our products help patients.  His passion for helping others was infectious and having one conversation with him in person could fuel you for a very long time.  He was one of those people that, if I could choose anyone [deceased] outside of my family to have one last conversation with, he’d be on my list!

FL: What is your favorite thing about working here?

Y: There are so many things that I love about working here.  I love that we play such a big role in patient care for our doctors.  It’s so exciting to hear a success story from a doctor who’s had one of those patients that has literally tried everything else first and finally found relief with our product.  When I traveled for seminars, I enjoyed getting to meet the customers in person.  I also love that we have “family meetings” instead of company meetings; our CEO/President knows everyone by name–he’s not up on a pedestal out of reach!

FL: How about your family outside of work?

Y: Ginna and I will be celebrating our 35^th anniversary in April; we got married as soon as we could, so that’s only been 2 1/2 yrs.  We were honored that both Kent and Dawn came to our wedding reception!  I had worked here for 6 years and Ginna was unhappy where she worked.  Seeing how happy I was, she didn’t think twice about changing jobs and she celebrated her 19^th year here a couple months ago.

Schrute, our cat, completes our family–he is 8 years old and is much like having a toddler in the household.  He is truly spoiled rotten and mischievous as heck!  I can’t imagine our lives without him; he provides us with endless entertainment!

Both Yolanda and Ginna are proud Foot Levelers employees. (Schrute was let go due to insubordination).

FL: What are your hobbies? Anything else you would like me to mention?

Y: I love to travel, especially to Alaska–we’ve taken 2 cruises and once vacationed to see the start of the famous annual Iditarod Sled Dog Race.  We have also been to Las Vegas and although we are not much for gambling we have enjoyed many of the shows out there including Donny & Marie and Barry Manilow!  We have friends and family in California, and San Francisco is another of our favorite long distance trips.  We also enjoy long weekends to Gatlinburg/Pigeon Forge and Williamsburg/Virgina Beach!  In addition to traveling, I enjoy silly games like Candy Crush, watching movies, and TV.

Happy 25th, “Yo”–here’s hoping for many more!

Happy 29th, Mary!

Mary celebrates her 29th today!

Twenty-nine years ago today Mary Patsel joined the Foot Levelers team. Today she is our Trainer/Team Leader in Customer Service and, other than our CEO, is Foot Levelers’ longest serving employee.

Mary is incredibly knowledgeable about company history and the ins and outs of our products. When newbies have a question (or heck, non-newbies too), nine times out of 10 Mary has the answer.

Please join us in congratulating Mary and get to know her here! 

Q: What’s your role at Foot Levelers? Over the years, what other positions have you held?

“I’m the Trainer/Team Leader now, but I started as a Customer Service Representative. Over the years I’ve been the Customer Service Supervisor, Outbound Team Leader; I’ve also worked in Accounting, Credit, and Customer Relations.”

Kent Greenawalt and Mary Patsel today on Mary’s 29th anniversary!

Q: What’s it like to look back on 29 years with Foot Levelers?

“It seems like only yesterday first I walked into Customer Service and heard the phones ringing. I love teaching and watching new people learn the products and get excited about coming to work. What do I love about my job? The fact that we’re helping people from all over the world achieve a better quality of life. Also, the people who work here—without a doubt, the best anywhere. I feel so blessed to be part of this company and to continue to teach the legacy of Dr. Monte Greenawalt. I try to think positive and find the best in everyone. We’re all here together. We are a team!”

Q: What is your favorite “Foot Levelers moment”?

“So many wonderful moments. One of the best is when I celebrated 25 years and was given my beautiful Cartier watch compliments of Foot Levelers!”

Mary with Doris (left). Doris is Foot Levelers’ second longest serving employee, after Mary–but not by much! Doris celebrates her own 29th anniversary with us in June.

Q: When you think back on all the doctors and patients you’ve helped over the years, is particular experience that stands out?

Mary on the right at the groundbreaking of Foot Levelers’ new wing in 2002.

“I’ve seen and heard so many cases that had great endings that it’s hard to pick one, but I remember a little boy only 8 years old who loved to play basketball but could never play the whole game because his arches were so flat that his knees would start to hurt. He would have to stop playing before half of the game was over.  This really made him sad and depressed, so his parents took him to see a Chiropractor, he started to get regular adjustments, and was soon he was scanned for orthotics.  Within weeks his knees stopped hurting and he was able to play the whole game.     This little boy sent me a letter thanking us for making his orthotics and telling us how much better he feels and that we have changed his life forever!  I was in tears!”

Thanks, Mary, for 29 wonderful years of service!

Mary on St. Patty’s Day in 2010 (we couldn’t resist!)

Media Alert: Foot Levelers Named as World Federation of Chiropractic’s (WFC) Premier Corporate Sponsor in Historic Agreement

As the Exclusive Premier Corporate Partner of the WFC, Foot Levelers Further Extends Its International Presence and Legendary Support of the Chiropractic Profession

ROANOKE, VA—April 7, 2017—Foot Levelers, the world’s leading Chiropractic supplier and manufacturer of custom orthotics, has been named as the WFC’s (World Federation of Chiropractic) new Premier Corporate Partner.

Dan of Foot Levelers (right) shows off our new Kiosk at the WFC Assembly event in D.C.

Foot Levelers made the announcement just prior to the WFC’s Assembly of Members, which was held March 13-14 in Washington D.C. As the exclusive Premier Corporate Partner of the WFC, Foot Levelers further extends its international presence and legendary support of the Chiropractic profession.

Addressing delegates at the Assembly, Foot Levelers CEO Kent S. Greenawalt spoke of his support for the aims and objectives of the WFC: “Foot Levelers has been supporting doctors of Chiropractic in their practices for 65 years,” he said. “During this time, we have evolved with the Chiropractic profession and are now pleased to be supplying orthotics in 83 countries around the world. Partnering with the WFC seemed natural to us and we are delighted to share its aims and objectives in advancing the Chiropractic profession.”

He continued: “At a time where low back pain has been identified as the leading global cause of disability and where the overuse of opioids has reached epidemic proportions, we know that Chiropractic is uniquely positioned to deliver non-drug, non-surgical solutions. The safe, effective care that Chiropractic doctors are delivering to patients around the world translates to improved health for millions. Foot Levelers is extremely pleased to be working with the WFC at a time where the world needs more Chiropractors.”

L-R Kent S. Greenawalt, our Fearless Leader; Dr. Richard Brown of the WFC, and Dawn Galbraith, Foot Levelers Sr. Vice President

WFC Secretary-General Dr. Richard Brown commented: “The WFC is thrilled to have signed this 3-year agreement and are proud that Foot Levelers will be partnering with us to further our mission of advancing awareness, utilization and integration of Chiropractic internationally. Foot Levelers has an outstanding global reputation and the quality of their products is unparalleled.”

He continued: “We are looking forward to a relationship where the ultimate beneficiary will be Chiropractic. The expertise and corporate support that Foot Levelers brings to the WFC will make an enormous difference to the projects and initiatives that we are looking to undertake in the coming years. To have a Premier Corporate Partner of this caliber is a huge boost to the WFC’s ability to exert influence around the world.”

About World Federation of Chiropractic (WFC): The WFC is a not-for-profit, non-governmental organization that represents the Chiropractic profession internationally. Its members are the national associations of 93 countries in seven world regions. Headquartered in Toronto, Canada, the WFC is a non-governmental organization in official relations with the World Health Organization.

“WHYOTY” April: Enter to Win a Pair of Brooks Shoethotics® at Facebook.com/FootLevelers!

Brooks Adrenaline GTS 17

MEDIA ALERT: To celebrate 65 years of relieving pain and improving patient outcomes, Foot Levelers launched an exciting, year-long patient sweepstakes: “Where Have Your Orthotics Taken You?” (“WHYOTY”). There’s a prize for every month; April’s was recently revealed to be a pair of Brooks Shoethotics^®. Brooks are the go-to shoes of serious runners; our Brooks Shoethotics combine this exceptional brand with Foot Levelers custom-made orthotics built in.

Whether it’s running their first marathon or walking to the mailbox pain-free, patients who post their photos and/or videos of them “in action” with their orthotics to Foot Levelers’ Facebook page are entered to win a fabulous WHYOTY prize each month.

“My Foot Levelers took me hiking through an old volcano on the island of Hawaii!” said Danielle Evans of Michigan, January’s winner. “I never travel without them. Two foot surgeries and metal in my feet have made me so thankful for the support they offer my three arches (or lack there of), the lightweight design, and soft foam inserts. I had tried ones from my foot doctor who did my surgeries and the hard inserts made my feet hurt worse! Foot Levelers orthotics are a life changer!”

Another submission from WHYOTY contestant Claire Welsh!

It’s easy for patients to enter WHYOTY. Here’s how:

1) Posts a photo or video to our Facebook page of an activity in which you’re wearing Foot Levelers orthotics or orthotic footwear.

2) Say a few words about what’s happening and where.

3) Each post, post like, and post comment equals entries into a monthly sweepstakes. At the end of the month, we announce the winner!

The more you post, and the more your friends “like,” share, and comment on it, the greater the chance of winning that month’s prize! Visit Facebook.com/FootLevelers or FootLevelers.com/PostandWin for more information and official rules.

From relaxing on the Baja beach to ice fishing in Minnesota, from training with famous MMA fighters to chillin’ with Chewbacca, below are some of our favorite WHYOTY submissions so far. Foot Levelers orthotics take folks everywhere!

Dr. Mads Schroder of Schroeder Family Chiropractic in Fresno, California

Media Alert: Docs, Win the Revolutionary New Foot Levelers Kiosk!

Every Use of Code SHINDIG through March 31 = 1 Entry to the Kiosk Sweepstakes!

The More Uses of Code SHINDIG, The More Chances to Win!

ROANOKE, VA—March 22, 2017—Foot Levelers turned 65 years old in 2017, and we’re celebrating throughout the year with special contests, savings and more! The latest “guest to the party” is code SHINDIG, with incredible savings for healthcare providers on all our custom-made orthotics through April 30th. Plus, with every use of SHINDIG from March 22 through Friday, March 31^st, doctors are entered to win Foot Levelers’ revolutionary new Kiosk!

Every use of SHINDIG is another chance to win! There’s no limit to how many times docs can save and gain a Kiosk sweepstakes entry. Providers are encouraged to call Foot Levelers’ Sales & Service at 800.553.4860 to take advantage!

The Kiosk sweepstakes runs March 22^nd through Friday March 31st ONLY. (SHINDIG savings end April 30). 

The Kiosk makes it easier than ever for doctors to scan patients for custom-made orthotics.  Dozens of Kiosks have already been sold, with doctors lining up to be the first to experience this cutting-edge, self-service innovation. After all…

• Scans every patient, so the doctor doesn’t have to
• Patient education made easy
• Scans in less than 30 seconds
• It’s like a new employee for your office

Dr. Kevin Wong of Orinda Chiropractic & Laser Center was among the first to get on the Kiosk pre-order list. “The minute I heard about the new Foot Levelers Kiosk, I knew I had to have one for my East San Francisco Bay Area practice,” said Dr. Wong.  “Foot Levelers has always been on the cutting-edge of innovation and the Kiosk is sure to take my patient education and orthotic care to the next level. I love the idea that patients have the option of self-scanning and learning the benefits of custom orthotics before my exam even begins…I can’t wait to see how the Kiosk accelerates my practice and improves my patients’ outcomes.”

The Kiosk boasts a touch-screen interface that educates patients on their scan results and helps them select custom-made functional orthotics.  Only Foot Levelers’ custom-made functional orthotics are backed by dozens of research studies, 65 years in business, and the testimonials of millions of happy patients.

 

Docs test drive the Kiosk at the recent WFC Biennial Congress in Washington, D.C.

 

Behind the Scenes with Junior Achievement Today

Today at the beautiful Patrick Henry ballroom in downtown Roanoke, Kent and his wife Boska delivered the #50Kfor50K matching grant check to our friends at Junior Achievement Southwest Virginia. Here are a few shots from this exciting day.

Q&A with Kent in Our Hometown Paper

Check out this fun and interesting Q&A with our fearless leader Kent Greenawalt in Foot Levelers’ hometown paper, The Roanoke Times. In it, Kent discusses his passion for the mission of Junior Achievement and his recent successful $50,000 challenge grant to raise money for our regional chapter. Thank you to The Roanoke Times and reporter Tiffany Holland, and congrats to Kent on behalf of your team!