We were lucky enough to enjoy the eclipse together as a team yesterday. Thanks to the fine folks in H.R. who purchased glasses for the entire company and organized the outing–Moon Pies, theme music, and all! Here are a few of our favorite pics.
Sales & Service Manager.
Foot Levelers Veteran, Company Historian.
Problem Solver, Motivation Expert, Ms. Congeniality, Mentor, and not least of all, Leader.
She of the awesome nickname.
Many of our doctors have either met or talked to Yolanda, aka “Yo,” over the years. Last week, she celebrated 25 years working for Foot Levelers–a quarter of a century! Yolanda is known for always going the extra mile and being an expert in all things Foot Levelers. She’s one of our longest serving employees, and also one of the nicest folks you’ll ever meet!
Happy 25th, Yo! Thanks for all of your hard work and dedication over the years!
We invite you to get to know one of our favorite ladies in the interview below.
FL: How did your career at Foot Levelers start?
Y: I can’t believe it’s been 25 years already–time flies when you’re having fun and look forward to coming to work every day!
I was hired to work in the Laboratory, opening, keying, and sorting orders. I moved to Customer Service, then I started traveling to represent Foot Levelers at Chiropractic seminars in my second year. Later I moved into the seminar department full-time. I was promoted to Seminar Manager and held that role for over 15 years.
FL: Now you’re over Sales & Service. Can you explain your role?
Y: I consider our Sales & Service Representatives my customers, so first and foremost I make sure they have all the tools they need to take care of our customers. If you read my job description though, it would probably say that I am responsible for continual (education) training, coaching reps on individual improvement, tracking attendance and calls to continually achieve high performance. All of that IS true and helps them become better at their jobs, which in turn helps them take better care of our customers!
FL: What’s your most memorable moment at Foot Levelers?
Y: I would have to say meeting Dr. Monte and spending time with him explaining to me why we do what we do, and how our products help patients. His passion for helping others was infectious and having one conversation with him in person could fuel you for a very long time. He was one of those people that, if I could choose anyone [deceased] outside of my family to have one last conversation with, he’d be on my list!
FL: What is your favorite thing about working here?
Y: There are so many things that I love about working here. I love that we play such a big role in patient care for our doctors. It’s so exciting to hear a success story from a doctor who’s had one of those patients that has literally tried everything else first and finally found relief with our product. When I traveled for seminars, I enjoyed getting to meet the customers in person. I also love that we have “family meetings” instead of company meetings; our CEO/President knows everyone by name–he’s not up on a pedestal out of reach!
FL: How about your family outside of work?
Y: Ginna and I will be celebrating our 35th anniversary in April; we got married as soon as we could, so that’s only been 2 1/2 yrs. We were honored that both Kent and Dawn came to our wedding reception! I had worked here for 6 years and Ginna was unhappy where she worked. Seeing how happy I was, she didn’t think twice about changing jobs and she celebrated her 19th year here a couple months ago.
Schrute, our cat, completes our family–he is 8 years old and is much like having a toddler in the household. He is truly spoiled rotten and mischievous as heck! I can’t imagine our lives without him; he provides us with endless entertainment!
FL: What are your hobbies? Anything else you would like me to mention?
Y: I love to travel, especially to Alaska–we’ve taken 2 cruises and once vacationed to see the start of the famous annual Iditarod Sled Dog Race. We have also been to Las Vegas and although we are not much for gambling we have enjoyed many of the shows out there including Donny & Marie and Barry Manilow! We have friends and family in California, and San Francisco is another of our favorite long distance trips. We also enjoy long weekends to Gatlinburg/Pigeon Forge and Williamsburg/Virgina Beach! In addition to traveling, I enjoy silly games like Candy Crush, watching movies, and TV.
Happy 25th, “Yo”–here’s hoping for many more!
DOCS: Our 65th Year celebration continues! Call 800.553.4860 to learn more about our NEW fabulous orthotic footwear plus NEW fabulous ways to save!
Patients: Visit Your chiropractor or call us at 800.553.4860 to find one near you!
Docs: May is a great time to make sure your patients have the footwear they need for spring and summer, and Foot Levelers is here to help with even more additions to our already extensive Shoethotic® and custom orthotic flip-flop collections. Plus, big savings in May with code STEP20—call 800.553.4860 to take advantage today!
Get to know our brand new custom orthotic footwear styles below…
Foot Levelers Shoethotics®, Sandalthotics® and custom orthotic flip-flops are the world’s healthiest footwear, because they’re fitted with your patient’s custom-made, individually designed orthotic. Foot Levelers custom orthotic footwear takes the guesswork out of choosing footwear that’s actually good you, plus the shoe-orthotic combo often costs less than purchasing these wellness products separately.
Remember, Docs! Use STEP20 to save on ALL custom orthotic footwear—including our newest custom orthotic footwear styles! With code STEP20, your patients can go from work to play with a firm foundation all year long. Call Foot Levelers today to put some spring in your patient’s step and to take advantage of STEP20!
The SHINDIG continues for 7 more days ONLY with UNLIMITED chances to win this week’s amazing prize package: An Eno Double Deluxe Hammock + Osprey STRATOS 24 Backpack!
SHINDIG is a win-win-win. Part of Foot Levelers’ ongoing 65th year anniversary celebration, the savings docs receive with code SHINDIG are nothing short of historic. But hurry, the SHINDIG ends this week! So does the opportunity to win this FINAL SHINDIG prize package! Call 800.553.4860 today or include code SHINDIG in special instructions.
Here’s what you need to know about the must-have prize package for the Outdoor Adventure junkie: “Like carrying a breeze on your back, the STRATOS 24 incredibly ventilated pack features panel-loading convenience and organization for demanding day hikes and features adjustable torso lengths to dial in the perfect fit for everyone.”
Tomorrow’s the big day! The Foot Levelers Blue Ridge Marathon gets underway bright and early at 7:30 a.m. and we couldn’t be more excited!
Not only is Foot Levelers the title sponsor, we have several employees who will be competing tomorrow in America’s Toughest Road Races. We also have several dozen more signed up to cheer on runners and hand out waters and snacks at the Mill Mountain Star Aide Station.
Last night, WSLS’s John Carlin interviewed our CEO Kent about the company’s support of the marathon during a half-hour live marathon special. Check out the rebroadcast here! (Kent speaks to John around 11:30, and you can see Abby in action in the story immediately following the interview).
Big shout-out to our employee participants–we have all the faith in the world in you! We wish you and ALL the runners the best of luck on the course tomorrow! Stay tuned here and on our Facebook, Instagram and Twitter for more updates throughout the weekend.
Excitement is building for the Foot Levelers Blue Ridge Marathon, this Saturday in Foot Levelers’ stunning hometown of Roanoke, Virginia. Known as America’s Toughest Road Marathon, the event draws brave souls from all over the country.
Once again this year, several of our employees will be taking to the course as competitors–best of luck to Tammy, Wayne, Scott, Abby, Mike, and Tyler! And as always, we’ll have a raucous group of cheerleaders and helpers up at the Mill Mountain Star Aide Station helping to hand out waters, snacks, and keeping runners’ spirits high.
WSLS Channel 10 came to visit us recently to talk to Abby Oliver, former basketball superstar and our awesome employee, about her training for the marathon and some of the innovative ways Foot Levelers encourages employees like Abby to stay fit and healthy. They’ll be running a special tonight about the Marathon featuring Abby and a live interview with Kent from the finish line at Elmwood Park. Tune in if you can or check back here–we’ll post the special after it airs.
We’re rooting for everyone Saturday! You got this!
Mary celebrates her 29th today!
Twenty-nine years ago today Mary Patsel joined the Foot Levelers team. Today she is our Trainer/Team Leader in Customer Service and, other than our CEO, is Foot Levelers’ longest serving employee.
Mary is incredibly knowledgeable about company history and the ins and outs of our products. When newbies have a question (or heck, non-newbies too), nine times out of 10 Mary has the answer.
Please join us in congratulating Mary and get to know her here!
Q: What’s your role at Foot Levelers? Over the years, what other positions have you held?
“I’m the Trainer/Team Leader now, but I started as a Customer Service Representative. Over the years I’ve been the Customer Service Supervisor, Outbound Team Leader; I’ve also worked in Accounting, Credit, and Customer Relations.”
Q: What’s it like to look back on 29 years with Foot Levelers?
“It seems like only yesterday first I walked into Customer Service and heard the phones ringing. I love teaching and watching new people learn the products and get excited about coming to work. What do I love about my job? The fact that we’re helping people from all over the world achieve a better quality of life. Also, the people who work here—without a doubt, the best anywhere. I feel so blessed to be part of this company and to continue to teach the legacy of Dr. Monte Greenawalt. I try to think positive and find the best in everyone. We’re all here together. We are a team!”
Q: What is your favorite “Foot Levelers moment”?
“So many wonderful moments. One of the best is when I celebrated 25 years and was given my beautiful Cartier watch compliments of Foot Levelers!”
Q: When you think back on all the doctors and patients you’ve helped over the years, is particular experience that stands out?
“I’ve seen and heard so many cases that had great endings that it’s hard to pick one, but I remember a little boy only 8 years old who loved to play basketball but could never play the whole game because his arches were so flat that his knees would start to hurt. He would have to stop playing before half of the game was over. This really made him sad and depressed, so his parents took him to see a Chiropractor, he started to get regular adjustments, and was soon he was scanned for orthotics. Within weeks his knees stopped hurting and he was able to play the whole game. This little boy sent me a letter thanking us for making his orthotics and telling us how much better he feels and that we have changed his life forever! I was in tears!”
Thanks, Mary, for 29 wonderful years of service!